Software Partnerships

In a nutshell:

• We start with the right tools for the job such as HPC-class RAM memory and Enterprise/Datacenter hard drives.
  
• All clusters leave Nor-Tech already set to the client’s IP and DNS scheme; setup is plug & play at the client site.
  
• We ensure each cluster is fully configured and ready to deploy when it leaves our facility.
  
• We provide a complete set of references including user manuals, a network topology guide, and a Visio drawing.
  
• We label all cables with ID tags on both ends.
  
• We provide a customized bare metal cluster recovery disk.
  
• Every client is asked to log into their new cluster just after burn-in completion to verify operation and setup users.
  
• We assist clients with job script creation.
  
• Our clusters all ship with Storage Guard to alert clients before their clusters run out of space; and ambient temperature monitoring and protection to protect clusters in the event air conditioning fails.
  
• Our clients have the option of an onsite spare parts closet for minimum down time in the event of a hardware failure.
  
• We guarantee no wait-time support.
  
• Everything we sell is built by us in Minnesota and supported by us around the world.